This conversation in our Take Heart Now series features Maia Ferdman, Deputy Director of the UCLA Bedari Kindness Institute, which is dedicated to elevating the research and practice of kindness and compassion in the world.

Conflict is a natural part of life, but how can we find kindness and compassion amidst disagreements and disputes? In this session, Maia outlines eight actionable steps to foster understanding and connection, allowing us to truly see and hear one another. There’s also a special ninth step—but you’ll have to listen in to discover it!